john

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Facebook for the seven-figure set

I just received an email from a recruiting firm inviting me to submit my CV to their database. Nothing unusual – most executives do routinely receive such solicitations from a variety of headhunting firms and job boards.

This particular invitation did immediately catch my eye, though, because it originated from the CEO of Heidrick & Struggles (H&S) — an exclusive global recruiting firm that traditionally focuses on high-level, C-Suite recruitment. High-end firms such as H&S have thus far not relied too much on online marketing or engagement techniques.

However, the message in this e-mail made it quite clear that H&S has realized that it cannot ignore the growing influence of online communities and social networking even amongst the senior executive levels.

In recognition of this, H&S is launching what it believes to be the future of the CV – something it calls VisualCV. Essentially, it is a multimedia digital resume that allows you to easily include images, recordings, documents and video to showcase your professional track-record. This VisualCV can also be embedded into social networking tools like your LinkedIn profile, Facebook page, personal blog or email signature.

H&S dubs this their “Facebook for the seven-figure set”. This is further evidence that web engagement is getting ever more pervasive – no matter who your target audience is, you’d better ensure that your message can be found on the web!


john

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Malware hotspots

Take extra care when you visit Hong Kong, China & the Philippines … or rather when you surf their respective top-level domains (TLDs), that is.

McAfee has just released its updated Mapping the Mal Web report (pdf) and it identifies the Hong Kong TLD (.hk) to be riskiest with close to 20% of its domains being tagged as being unsafe. The China (.cn) and Philippines (.ph) TLDs follow with 12% and 8% of their domains considered malicious respectively.

The safest country TLDs are Slovenia (.si), Norway (.no), Japan (.jp) and Finland (.fi) with 0.2% or less of their domains rated risky. The Singapore (.sg) TLD is also relatively safe with 0.27% sites rated risky. Among the generic TLDs, .info was the riskiest (11.7% risky sites) while predictably, .gov was exceedingly safe

McAfee assesses websites for a variety of malicious behaviors ranging from browser exploits to phishing and excessive pop-ups. Overall, the risk distribution is extremely uneven and fluid; vast portions of the web are safe, but you never know when you would unwittingly stumble into a den of online mugging. To stay safe, make sure your security tools are properly maintained and stay alert – common sense will keep you out of trouble most of the time.


john

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Selfish surfers demand attention

Web users are getting more selfish – so says web usability guru Jakob Nielsen. This means that more users are quickly zeroing in on specific information on a website in order to complete a particular task and leave. The BBC online has an article summarizing Mr Nielsen’s report on web habit trends.

The bulk of web interaction is now governed by search engines. Apparently less than a quarter of users now access the specific information they want through websites’ homepages. This means that most of your real prospects are arriving through a deep link that takes them straight to a destination deep inside your site.

Are you paying enough attention these critical “below the surface” areas of your website? Are they geared to converting these “tunnel-vison” prospects into actual customers in the little time that the typical surfer will spare you?

Most small businesses still focus their efforts to driving traffic to generic, crowded homepages. As the above results point out, this is not a viable long-term strategy as web users are becoming increasingly intolerant of websites that waste their time.


john

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Head honchos into e-media

A study by IPSOS — a global market research firm — has confirmed recent trends in the personal media habits of senior executives in the US. So-called “C-suite” executives are apparently getting more deeply involved in the digital space.

While top executives are still actively reading traditional business publications, they are now supplementing their consumption of print media with Web-based information sources. A significant number of executives even listed websites as their preferred source of industry news as opposed to magazines, newspapers and television.

The study also found that many executives are tech-savvy enough to actively use emerging Web technologies such as streaming video, Blogs, podcasts and the like. More than two thirds of the C-level executives surveyed subscribed to e-mail newsletters or alerts regularly; well over half bought products and services online; almost one-third regularly read blogs (although only a tiny percentage actually contributed to blogs themselves).

Although I haven’t come across similar statistics for C-level executives in Asia, I am fairly certain that the above findings broadly apply to the senior executives set in Singapore at least. The executive ranks in Singapore are certainly no less tech-savvy than their US counterparts, after all.

The bottom line is: if senior-most executives are your targeted prospects, you need to be actively attracting their attention online.


john

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Yellow Fever

A recent Economist article reports that the Yellow Pages are headed for a long, slow decline. Shares in Yell (the company that owns phone directories in the UK, USA and Spain), for example, have fallen 75% over the past year.

The main reason for this decline appears to be the internet – people are apparently increasingly searching for local services online. This is an important trend for small and medium-sized businesses to take note of – they account for the bulk of the advertising that appears in the Yellow Pages.

The message is clear: it is critical for small businesses to develop effective web engagement strategies if they wish to thrive in the modern marketplace.


john

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Primary lessons

The unprecedented slugfest in the Democratic presidential primary campaign in the US seems to be finally drawing to a close. Most pundits are backing Senator Obama to overcome the dogged challenge of former First Lady Hillary Clinton.

Much press analysis has been focussed on the complicated permutations of the US primary system (pledged delegate counts vs. super-delegate backing vs. popular vote, etc). However, I personally feel that the really interesting story here is how the Obama campaign has successfully leveraged the power of the Internet to overcome the seemingly invincible lead that Hillary Clinton started off the campaign with.

BBC News has a good write-up on Mr. Obama’s internet strategy that is well worth a read.

As the article points out, the internet favours the outsider – a good lesson for small businesses trying to outmaneuver incumbent competition. The Obama team launched their campaign with their website fully developed and ready for action – another lesson to small businesses to not treat their web presence as an afterthought.

The Obama campaign also embraced emerging social networking tools to rapidly mobiilse an army of volunteers and amass a huge funds war-chest. In fact, Mr Obama’s was only persuaded to enter the race in the first place when an unofficial MySpace page quickly gathered 160,000 supporters.

At this stage, the Obama campaign’s momentum seems likely to carry him all the way to the White House. The US will then have not only its first black President, but also its most web-savvy President to date. It would be interesting to see how he would leverage the power of the internet while in the Oval Office.

Web 2.0 spending to rise

According to Forrester research, spending on Web 2.0 applications is set to boom in North America and Europe. Releasing its survey findings at the Web 2.0 conference in San Francisco, Forrester believes that traditional enterprises are finally starting to embrace this “fundamental new way” of communicating with employees and customers.

Such traditional consumer giants as General Motors, McDonald’s and Bank of America have already embraced tools like RSS feeds, blogs, podcasts and social networking. Analysts estimate that more than 60% of North American and European companies will make Web 2.0 a priority in 2008. It looks like the smart money in the Web 2.0 economy will be on the Enterprise side.

While the big investment focus in the Web 2.0 space remains in North America and Europe, the conditions are ripe for such applications to establish a foothold in Singapore. The promise of island-wide wireless broadband access is slowly becoming a reality, and a host of innovative mobile devices have begun to show up on our shores (although we are still awaiting, with drooling anticipation, the official appearance of the much-desired iPhone here).

The key Web 2.0 categories are: Blogs, Mashups, Podcasting, RSS feeds, social networking, widgets and wikis. Though much of the development in these technologies have been focused on engaging the youth / geek markets, the real winners will be those companies that can leverage these technologies to solve real business needs; thereby taking a bite out of the multi-million-dollar revenues that the traditional business-software industry commands.


john

Be LinkedIn On The Go

LinkedIn has unveiled a mobile version of its social network. Point your mobile browser to http://m.linkedin.com/ to check it out.

Only basic functionality is currently available in the mobile version, but LinkedIn promises that more fully-featured, phone-specific features will be coming online soon. It is also accessible in six languages, including Mandarin.

A video introduction to the mobile LinkedIn app by Branden Duncan (LinkedIn’s director of engineering) is available on YouTube.

LinkedIn, with approximately 20 million members, is far smaller than MySpace or Facebook. However, its focus on the professional networking niche seems to have kept LinkedIn immune from the social networking fatigue that has beset its more popular rivals recently. LinkedIn has nearly tripled its unique visitor statistic over the past year, hitting a high of 3.6 million unique visitors in January 2008.


john

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Mozilla aims to enhance search

Firefox 3 is to be imbued with new and improved search capabilities according to Mitchell Baker, Chairman of the Mozilla Foundation – the browser’s developer. This latest version of the Firefox browser is currently undergoing beta testing.

One innovation will apparently be a tighter integration of the search function with the browser’s bookmarking tool to provide more relevant search results. The browser is also set to get more powerful offline features to buffer against patchy internet connectivity on the go.

These targeted improvements reflect the fact that search is the “number one activity” when people seek information online. The enhanced offline capability also mirrors the rise of Web Applications that can retain their functionality even if continuous internet connection is not possible.

You can find more details of the planned new features for Firefox 3 here.


john

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Social Media – “Catch Up ….. or Catch You Later”

BusinessWeek has updated its “Blogs Will Change Your Business” article that was published in 2005 just as the blogging phenomenon was taking off.The social web has evolved quite a bit since 2005 – Wikis, Social Networks, Podcasts & Video Blogs have emerged and are being adopted as credible business tools; Twittering is no longer just for birds.You can read the full updated article here.It is a rather long and rambling article, but the bottom line is: the Social Web is here to stay; the role that social media will play in business is an evolving story, but there is no denying its already significant impact on how businesses communicate with their extended communities.

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