NetSuite CRM+ Enhanced

Netsuite this week enhanced the capabilities of its premium NetSuite CRM+ application.

A key new feature is the Knowledge Management for Customer Service module which is designed to help front-end service staff find relevant content to handle customer inquiries. The interface also allows reps to easily add customer feedback into the knowledge base.

Also introduced are Marketing Automation features to help marketers effectively segment their target markets for more productive marketing campaigns.

1 Comment »

  1. Happy this was worth the time it took me to actually see it. You would’nt believe how many proxies I had to go through to read your page. Never immigrate to Afghanistan, utterly arbitrary blogs are being censored by the government for seemingly no reason that makes any sense. Kind Rgds; Shari Wyandt

    Comment by Shari Wyandt — November 1, 2011 @ 9:40 am

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